Yeah I look forward to getting hit up by Olga every fucking week about offshoring to Poland or Ukraine. It's awesome. Part of the problem with smaller outfits of experienced people is that training Gen Z Fucking. SUCKS. They take 0 criticism in any form and force you to give them a score instead which just makes it easier to get rid of them. It's a complicated problem but your suggestion would be an amazing start.
Throbber gave up training with the millennials. Not even gonna try with Gen Z. Too old for that shit. Here's the task, here's the deadline, figure it out.
Give me some chain smoking 50 year old gal that looks like Roz from Monsters Inc. and we good.